Terms of service

These Terms of Service govern your access to and use of the Urban Gems Studio website and your purchase of women's apparel offered through the website.

The website is operated by CFE DONUTS, LLC.

By accessing the website, placing an order, creating an account where available, submitting information, or otherwise using our services, you agree to these Terms of Service, together with any policies incorporated into them.

If you do not agree with these Terms, please do not use the website.

1. About Urban Gems Studio

Urban Gems Studio provides an online shopping environment featuring women's apparel.

Our product range may include different clothing styles, silhouettes, fabrics, colors, sizes, seasonal designs, and fashion collections.

We may add, discontinue, modify, or replace products from time to time.

2. Product Descriptions

We make reasonable efforts to present products accurately.

However, apparel may appear somewhat different depending on:

  • Lighting;
  • Photography;
  • Display settings;
  • Device screens;
  • Fabric characteristics;
  • Manufacturing variations; and
  • Individual perception.

Measurements and sizing information are intended as guidance and may have reasonable manufacturing tolerances.

A customer's preferred fit may differ from the fit depicted by a model or photograph.

3. Clothing Care

Customers are responsible for following applicable garment-care instructions.

Improper washing, drying, ironing, bleaching, storage, alteration, or handling may damage clothing and may affect return eligibility.

Where care instructions are supplied with the merchandise, customers should review them before use.

4. Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without advance notice, but a price change generally will not alter the agreed price of an order already accepted and processed, except where correction is required because of an obvious error or other lawful circumstance.

We strive to avoid pricing mistakes. If a serious pricing error occurs, we may contact the customer before fulfillment to determine whether the order can proceed.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase merchandise.

An order confirmation does not necessarily mean that the order has been finally accepted for all purposes.

We may decline or cancel an order where reasonably necessary because of:

  • Inventory limitations;
  • Suspected fraud;
  • Payment problems;
  • Material pricing errors;
  • Incorrect product information;
  • Shipping restrictions;
  • Technical problems; or
  • Other legitimate business or legal reasons.

If an accepted order is canceled by us, we will provide an appropriate refund for amounts paid for the canceled merchandise, subject to applicable law.

6. Payment

Payment must be successfully authorized before an order can be fulfilled.

You represent that you are authorized to use the payment method supplied.

Payment providers may independently process payment information according to their own terms and privacy policies.

7. Shipping

Shipping terms are described in our separate Shipping Policy.

Unless otherwise indicated, standard shipping is offered without a shipping charge for orders of $10.00 or more.

Orders below $10.00 are subject to a $5.99 shipping charge.

Delivery estimates are estimates rather than absolute guarantees unless expressly stated otherwise.

8. Returns and Refunds

Returns are governed by our Return and Refund Policy.

Customers should review that policy before purchasing.

Nothing in these Terms is intended to remove rights that applicable consumer-protection law does not permit a business to waive.

9. Website Availability

We attempt to keep the website available and functional, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Software updates;
  • Hosting interruptions;
  • Security incidents;
  • Internet outages;
  • Third-party service failures; or
  • Other circumstances beyond our reasonable control.

10. Acceptable Website Use

You agree not to use the website to:

  • Violate applicable law;
  • Commit fraud;
  • Interfere with website operations;
  • Introduce malicious code;
  • Attempt unauthorized access;
  • Scrape or harvest information through abusive automated means;
  • Impersonate another person;
  • Submit deceptive information;
  • Abuse promotions or refunds;
  • Infringe intellectual-property rights; or
  • Harm other users or the business.

11. Intellectual Property

Unless otherwise stated, website content may include intellectual property belonging to CFE DONUTS, LLC or its licensors.

This may include:

  • Logos;
  • Names;
  • Product descriptions;
  • Photographs;
  • Graphics;
  • Page layouts;
  • Text;
  • Website design;
  • Promotional materials; and
  • Other original content.

You may access the website for personal, lawful shopping purposes.

You may not reproduce, distribute, sell, modify, publicly display, scrape, or commercially exploit website content without appropriate authorization.

12. User Reviews and Submissions

If the website permits customers to submit reviews, comments, photographs, or other content, you remain responsible for what you submit.

You agree not to submit material that is:

  • Fraudulent;
  • Defamatory;
  • Abusive;
  • Threatening;
  • Infringing;
  • Obscene;
  • Malicious;
  • Misleading; or
  • Unlawful.

Where you submit content for publication, you represent that you have the rights necessary to submit it.

13. Third-Party Links and Services

The website may contain links to third-party websites or use third-party services.

We are not responsible for independent third-party websites, their availability, their security practices, or their content.

Your use of third-party services may be subject to separate agreements.

14. Consumer Protection

CFE DONUTS, LLC intends these Terms to be applied consistently with applicable consumer-protection requirements.

The Tennessee Consumer Protection Act prohibits unfair or deceptive acts or practices affecting trade or commerce.

Nothing in these Terms is intended to authorize conduct prohibited by applicable law.

15. Disclaimers

To the fullest extent permitted by law, the website and its content are provided on an "as available" basis.

We do not guarantee that:

  • Every product will remain continuously available;
  • Website content will always be error-free;
  • Product photographs will perfectly reproduce physical colors;
  • The website will operate without interruption; or
  • Every website function will be compatible with every device.

Nothing in this section excludes a warranty or legal protection that cannot lawfully be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, CFE DONUTS, LLC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from website use or a transaction where such exclusion is legally permitted.

This limitation does not apply to liability that cannot lawfully be limited or excluded.

17. Indemnification

To the extent permitted by law, you agree to defend and indemnify CFE DONUTS, LLC and its officers, employees, contractors, and service providers against claims arising from your unlawful use of the website, violation of these Terms, fraud, or infringement of third-party rights.

This provision will not require indemnification for matters caused by our own conduct where such indemnification would be prohibited by law.

18. Governing Law

To the extent legally permissible, these Terms and transactions governed by them shall be interpreted under the laws of the State of Tennessee, without giving effect to conflict-of-law principles that would require application of another jurisdiction's substantive law.

Mandatory laws applicable to a consumer or transaction will remain unaffected.

19. Dispute Resolution

Before initiating formal proceedings, the parties are encouraged to contact one another and attempt in good faith to resolve the issue informally.

Nothing in this section prevents a consumer from exercising a legal right or remedy that cannot lawfully be waived.

Where a court proceeding is legally appropriate, jurisdiction and venue will be determined in accordance with applicable law.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

The invalid provision should be interpreted or narrowed to the minimum extent necessary to make it enforceable where legally possible.

21. Changes to These Terms

We may update these Terms when our services, products, technology, or legal obligations change.

Updated Terms will be posted on the website with a revised effective date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

22. Contact

Questions concerning these Terms may be directed to:

CFE DONUTS, LLC
Attn: OLIVER LASZLO HARMAT
Email: [email protected]
Address: 10457 County Line Rd, Spring Hill, FL 34609