Contact information
Urban Gems Studio values clear communication and aims to make it easy for customers to ask questions about women's apparel, orders, shipping, returns, refunds, and website policies.
The following information identifies the business operator and the contact channels provided for customer-service and policy-related matters.
1. Business Operator
Legal Business Name: CFE DONUTS, LLC
Store Name: Urban Gems Studio
Website: https://www.urbangemsstudio.shop/
2. Business Address
CFE DONUTS, LLC
10457 County Line Rd
Spring Hill, FL 34609
United States
3. Return Address
The designated return address is:
CFE DONUTS, LLC
10457 County Line Rd
Spring Hill, FL 34609
United States
Please contact us before mailing a return whenever possible. Return instructions may be needed to help us identify the order and process the merchandise correctly.
4. Customer-Service Contact
Contact Person: OLIVER LASZLO HARMAT
Email Address: [email protected]
Customers may use this email for questions involving:
- Order status and order details;
- Product descriptions and sizing;
- Payment-related order questions;
- Shipping and tracking;
- Returns and refunds;
- Exchanges;
- Damaged or incorrect merchandise;
- Website functionality;
- Privacy and personal information; and
- General policy questions.
5. Order Inquiries
For faster assistance, include your order number, the name used at checkout, and a concise description of the issue.
If your inquiry concerns a particular garment, identifying the product name, size, color, and relevant details may help us understand the question.
Please do not send full payment-card numbers, security codes, passwords, or other unnecessary sensitive information by email.
6. Returns and Refunds
When requesting a return or refund, please include your order number and explain whether the request concerns fit, preference, damage, an incorrect item, or another issue.
If the merchandise arrived damaged or appears defective, photographs may help us assess the situation. Please wait for return instructions before shipping the item back whenever possible.
7. Privacy Requests
Privacy-related requests may be submitted to [email protected].
Please identify the request clearly, such as a request to access, correct, delete, or otherwise manage personal information. We may need to verify your identity or authority before responding.
Any applicable statutory rights and deadlines will be assessed under the law governing the particular request.
8. Formal Correspondence
Formal business or policy correspondence may be addressed to:
CFE DONUTS, LLC
Attn: OLIVER LASZLO HARMAT
10457 County Line Rd
Spring Hill, FL 34609
United States
Email: [email protected]
9. Response Times
We aim to review inquiries carefully and respond as promptly as reasonably possible. Response times may vary with order volume, holidays, the complexity of the question, and the need to obtain information from payment processors, carriers, or other service providers.
Including complete order details at the outset can reduce avoidable delays.
10. Governing-Law Information
The website's Terms of Service use Tennessee law as the requested governing-law framework to the extent legally permissible. This does not imply that the company's stated physical address is in Tennessee, nor does it eliminate mandatory consumer rights under Florida, federal, or other applicable law.
11. Official Contact Channel
For the most reliable handling of an order, payment, shipping, return, refund, or privacy question, please contact:
When communicating with individuals claiming to represent Urban Gems Studio, exercise caution if the message requests passwords, full payment-card details, or other sensitive information through an unofficial channel.